CRM Manager - Retail

​CRM Manager - Retail

Brighton, Sussex

Salary £38,000 - £44,000

We are hiring a CRM Manager for a fast paced and busy marketing team. This is key role in the team and our client requires an experienced CRM person with skills in data segmentation, content planning, automation and creating a contact strategy.

This is hybrid role required 2-3 days working from the Brighton office and the rest of the week WFH. It is not fully remote.

For this CRM Manager job you should have:

• Previously worked in a CRM Manager role for B2C company with a large customer base.

• Successfully created and delivered Contact Strategies and Content Plans

• Worked in either ecommerce or retail, ideally both.

• Be an expert in email marketing, but also have skills in SMS and DM as these are areas they are planning to expand CRM activities

• Proven skills in data segmentation and creating targeted campaigns

• Excellent understanding and skills around all digital marketing channels

• Worked with Multiple internal and external stakeholders on delivering

• Be highly analytical with excellent reporting skills

• Proven skills in increasing engagement and customer lifetime value

• Previous experience of manging and improving campaigns through testing and analysis

Benefits include:

• Pension,

• Private healthcare

• Excellent holidays and option to buy more

• Staff discount

• Many, many more…

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